1stAskHR

End User License Agreement

Last Updated: Dec 22, 2025

This End User License Agreement (“Agreement”) is a legally binding contract between you (“User,” “Customer,” or “you”) and 5th Bridge Data Technologies LLP, a Limited Liability Partnership incorporated in India (“Company,” “we,” “us,” or “our”).

This Agreement governs your access to and use of the 1stAskHR platform, including its website, software applications, AI models, APIs, and associated services (collectively, the “Service”).

1. Definitions

  • "Authorized User" means any individual (employee, contractor, agent) authorized by the Customer to access the Service under the Customer’s account.
  • "Customer Data" means all data, text, files, and information submitted by the Customer or its Authorized Users to the Service.
  • "Output" means the responses, text, or data generated by the Service’s AI models in response to Customer inputs.
  • "Documentation" means the official user guides and technical documentation provided by the Company.

2. License Grant & Restrictions

2.1 Limited License

Subject to payment of applicable fees and compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes.

2.2 Restrictions

You shall not:

  • Reverse engineer, decompile, or attempt to extract the source code or underlying models of the Service.
  • Use the Service to build a competing product or service.
  • Use the Service to generate advice that violates employment laws or regulations in your jurisdiction.
  • Input sensitive Personal Identifiable Information (PII) or Protected Health Information (PHI).

3. Nature of AI Services & Disclaimers

3.1 Probabilistic Nature

You acknowledge that the Service utilizes artificial intelligence and statistical models to generate Outputs. The Service may produce Outputs that are inaccurate, hallucinations, or culturally/legally inappropriate.

3.2 No Professional Advice

The Service is an efficiency tool, not a substitute for professional advice. The Service does not provide legal, HR, tax, or accounting advice. You are solely responsible for reviewing all Outputs for accuracy and compliance with applicable laws (including US Federal/State labor laws or Indian Labor Codes, as applicable to your employees) before relying on them or communicating them to employees.

4. Data Ownership & Usage

  • Customer Ownership: You retain all rights and ownership in your Customer Data.
  • License to Process: You grant Company a worldwide, royalty-free license to access, use, process, copy, and store Customer Data solely for the purpose of providing, securing, and improving the Service.
  • Aggregated Data: Company may derive anonymous, aggregated statistical data from your usage of the Service ("Usage Data") to improve its models. Usage Data will not include any personally identifiable information of your employees.

5. Fees, Payment & Taxes

  • Billing: The Service is billed on a subscription basis in U.S. Dollars (USD), unless payment is requested in any other currency. You authorize the Company (or its third-party payment processor) to charge your payment method for all applicable fees.
  • Taxes: Fees do not include taxes. You are responsible for paying all taxes associated with your purchase, including GST, VAT, or Sales Tax, as applicable in your jurisdiction.
  • No Refunds: Except as required by law, all fees are non-refundable.

6. Warranties & Indemnification

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

You agree to indemnify and hold harmless Company, its officers, and affiliates from any claims, damages, or losses arising out of (a) your use of the Service in violation of laws, or (b) any employment decisions made by you based on Service Outputs.

7. Limitation of Liability

IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR DATA.

COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Governing Law & Dispute Resolution

  • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
  • Jurisdiction: Subject to the arbitration clause below, the courts located in Hyderabad, Telangana, India shall have exclusive jurisdiction over any disputes.
  • Arbitration: Any dispute arising out of this Agreement shall be referred to and finally resolved by arbitration in Hyderabad, India, in accordance with the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English.

Contact Us

If you have any questions about this Agreement, please contact us at: legal@fifthbridgetech.com.